Legal & Compliance

Privacy Policy

Last Updated: July 2026 · Compliant with DPDP Act 2023 & GDPR

1. Data Ownership & Principles

At PRIVIO360, your data is 100% owned by your organization. We never rent, sell, or share your contact, deal, or conversation data with third parties. All lead details captured from Meta, Google, or WhatsApp remain under your full control from day one.

2. Data Collection & Processing

We process incoming leads, contact metadata, and automated WhatsApp messages exclusively for providing the PRIVIO360 CRM platform services to your business.

3. DPDP Act 2023 & Indian Data Residency

All database stores, file attachments, and message logs are hosted on certified enterprise data centers located strictly within India in compliance with the Digital Personal Data Protection (DPDP) Act 2023.

4. Instant Data Export & Deletion

You can export your complete CRM dataset in CSV or JSON format at any time. Upon account termination, all stored business records are permanently purged after 30 days.